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Customer Reviews.

sales

5

Fast efficient no nonsense approach to buying a car. It was a pleasure

07 July 2017

service

4

Would give completely but Still awaiting a Bonnet spring that the garage said was required

07 July 2017

sales

5

Paul Rosen is an excellent salesman, nothing was too much trouble, he has a lovely manner

04 July 2017

service

5

As above

04 July 2017

service

3

Received a call to say my at was ready for collection - I called back to confirm I would be there in about 40 minutes to collect it - the car wasn't ready and sonI sat around for half an hour waiting ... the same thing happened last november ...

03 July 2017

sales

5

Staff were very helpful

03 July 2017

service

5

Very good team

23 June 2017

sales

5

The staff were very helpful, knowledgeable and kept me up-to-date at all times. There was nothing more I would have asked of them.

22 June 2017

service

5

Kept informed the whole time

20 June 2017

sales

4

Fast, efficient, fair service received from Paul at Mini Leeds

10 June 2017

sales

5

Our experience was fantastic and Paul was great. Paul kept us up to date throughout the process and went the extra mile for us. He arranged for our private place to be on the car when we picked it up.

09 June 2017

sales

4

Clear communication and a great level of customer service at each stage of the process.

09 June 2017

sales

5

Jonathan was extremely helpful and a credit to Mini.

08 June 2017

service

5

I 'phoned on Stratstone on 31/7 and was put through to Sandeep Rhall, whom I have seen on a few occasions. Air con not working & although fully booked Sandeep managed to squeeze me in the following morning at 8 am. Sandeep is brilliant.

07 June 2017

service

2

The problem is still not resolved

02 June 2017

service

5

immediate appointment, dealt with our requests and cleaned car before returning - only took 2 hours for the healthcheck

02 June 2017

sales

5

Great communication, speedy delivery of my car I drove home within 2 weeks of my initial visit.

02 June 2017

service

3

See below.

30 May 2017

service

5

fantastic service

26 May 2017

sales

5

All of the staff were very friendly, approachable and knowledgeable.

25 May 2017

service

4

Service desk customer service was very good as always. Unfortunately my car hadn't had a final check when I collected it though which meant I had to return as the steering wheel was not correctly fitted following warranty work.

24 May 2017

service

2

I had to wait over an hour for a courtesy car then when I got it, it wasn't an automatic which I had previously ordered !! My husband had to waste time picking me up then on returning had to wait half an hour when was told it was ready!!!!!!

24 May 2017

service

5

Helpful, welcoming and the willingness to sort out our problem of getting our car to garage at the right time

20 May 2017

service

5

Did everything that was requested under the warranty

19 May 2017

service

3

Second time car been in with a fault and now waiting for it to go in again .

18 May 2017

service

3

My car took 3 weeks to fix instead of 2 days as the part was wrong. Said my car would be cleaned when I picked it up & it wasn't. Had to return as a part had come off

18 May 2017

sales

5

Excellent customer service from the whole team and an excellent experience all round

09 May 2017

service

5

Everyone is always very friendly & everything is explained fully.

08 May 2017

service

1.5

Waited 2 weeks for a slot. No couresy car available as automatic. Cost of replacement brakes ridiculously high. Feel totally ripped off.

06 May 2017

sales

4

Friendly and helpful staff. Only problem experienced was delay in delivery,

03 May 2017

sales

5

Csilla Kelly was great. Knew her stuff and delivered on promises

30 April 2017

sales

5

Great service, staff were informative and friendly and replied to emails quickly. Sam was particularly helpful when purchasing the car and couldn't do enough to help us particularly when I changed my mind on the colour!