OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
147 ratings and 105 comments received in the last 90 days.
16 March 2025
Michael Quashie who handled my purchase did so in a most pleasant informative and professional manner
13 March 2025
Imran, James and Chris were great.
11 March 2025
Csilla was fantastic, always in contact with us about what was happening and when. Any queries were answered fully and she was lovely and amazing at showing me the tech in the new car.
06 March 2025
The whole team, and of course Michael were very friendly and welcoming. They made the entire process smooth and enjoyable from start to finish answering any queries that myself or my family had.
05 March 2025
Micheal kept me updated with the delivery of my new car & was super helpful when picking up my car
05 March 2025
All on time
04 March 2025
Helpful to look for any possible alternative stocks with quick availability and there was a fantastic
02 March 2025
Michael and Csilla were very helpful throughout the entire process and made me feel comfortable
01 March 2025
Great guys, very helpful
21 March 2025
Nice easy transaction
20 March 2025
Helpful and polite staff
18 March 2025
Regular customer
18 March 2025
Cancelled appointment a few times for a repair that should have been resolved the first time it went in,, promised calls back and literally nothing when I contact the dealership they promise a call back and absolutely nothing
17 March 2025
This has been my 2nd car from Leeds and neither experience has been problem free.
16 March 2025
I purchased my Mini from Bowker Mini in Burnley and it was an amazing experience. It was my first visit to Stratstone as this is my local dealership and my vehicle is still under warrenty and I received equally the same friendly more than helpful se
13 March 2025
The experience is top notch, really welcoming on arrival and collection. Very professional, polite and honest. The team are a true credit to MINI and themselves.
13 March 2025
Quick service, everything was explained clearly.
13 March 2025
Drop off and pick up to suit
10 March 2025
I feel confident with the brand and the service they provide.
17 March 2025
Our experience was faultless