OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 92 comments received in the last 90 days.
15 September 2024
I knew what was happening every step of the way. It's my 3rd Mini from them as they are great to deal with.
06 September 2024
Very good service
12 August 2024
Very satisfied, got the car I wanted.
09 August 2024
Karl Smith my salesman was very helpful.
03 August 2024
Very happy
02 August 2024
Welcoming place lovely staff!
31 July 2024
Karl at the dealership was great. Professional, efficient. Couldn't fault him at all.
30 July 2024
We were kept informed throughout the process and the handover was handled very well by Liam.
28 July 2024
We dealt with a lovely man who made us feel very comfortable
15 September 2024
Nothing was too much trouble
13 September 2024
They were able to fit me in at short notice due to the potentially urgency of the issue that needed attention.
11 September 2024
Excellent customer service and friendly staff
10 September 2024
The staff went above and beyond when I had a medical emergency - Mohammed, Rhiannon and T in particular were fantastic.
09 September 2024
Great service, couldn't ask for more
04 September 2024
Easy to book service online Good customer service - friendly and attentive - you feel like the staff genuinely know you, remember details and care. Easy to pay for services
04 September 2024
See above
03 September 2024
Love the staff at mini Leeds really friendly and great when I come with my girls
03 September 2024
Because evey query and question I have is answered or sorted out.
01 September 2024
Great service
15 September 2024
Csilla was very helpfull